Refund Policy
A legal disclaimer
This refund policy applies to purchases made within the state of Tennessee and is governed by applicable state laws. By completing a purchase, you acknowledge and agree to the terms outlined below.
All Sales Final
Unless otherwise stated, all sales are final. We do not offer refunds, exchanges, or store credit except in cases where products are defective, damaged upon arrival, or do not match the description provided at the time of purchase.
Defective or Damaged Products
If you receive a defective or damaged product, you must notify us within days of delivery. To request a replacement or refund, please provide proof of damage (e.g., photos) and return the item in its original condition. We reserve the right to inspect the item before approving any refund or replacement.
Service-Based Refunds
Service-Based Refunds For services rendered, refunds are only issued in cases where the service was not provided as agreed upon. Refund requests must be submitted in writing within 3 days of the service date. Partial refunds may be considered at our sole discretion.
Exceptions
Certain items or services may be non-refundable, including but not limited to: • Digital products or downloadable content
• Personalized or custom-made items
• Perishable goods
• Gift cards or promotional purchases
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Tennessee Consumer Protection
This policy complies with Tennessee state law, including the Tennessee Consumer Protection Act. If state law provides additional consumer rights regarding refunds, those rights shall apply where required.
We reserve the right to update or modify this refund policy at any time without prior notice. If you have any questions or concerns, please contact us at support@jalieces.com
. By making a purchase, you agree to this refund policy and its terms.